Capacity: Classroom - 40 Max. , Theater - 60 Max. , Hollow Square - 36 Max. , Reception - 40 Max. , U-Shape - 28 Max.
Jessica (event planner) and the staff at the Hilton Garden Inn Ajax were fantastic. We had a last minute change to our event, and they took it on with grace and fantastic customer service. The event rooms were clean and tidy and guests felt safe. The hotel rooms were a lot bigger than I expected and very comfortable and very clean. We had a great time and we would love to work with Jessica and the hotel again.
Honestly everyone who works here was super nice. Rooms were clean. But I can honestly say that more guests walking around the hotel had masks off than on. I know it’s hard to police but out of the 12 people I saw today in hotel 10 were NOT wearing a mask. Again I know that it’s hard to control but gotta do better than this. I don’t really feel safe. Would’ve had 5 stars and sorry I know it’s kind of out of your control.
My husband and I needed to get away during this lovely year of Covid to celebrate our 21st wedding anniversary!! Front desk was very accommodating and even upgraded our room. We also came back to a lovely surprise of champagne on ice to celebrate. The rooms were very clean and comfortable, sanitizing stations everywhere. It was a perfect weekend getaway. Will definitely be back!!
Talk about superb service! Made me feel extra welcome and special when I spent the weekend for my birthday. Went out of their way to make sure I had everything I needed. Rose at the front was the sweetest, most cheerful woman and brought a smile to my face with every interaction we had. I will definitely be back soon.
Stayed one night. Got a King delux room, it was more spacious than expected and clean. Quiet, didn't bump into people. Restaurant only open for dine in at dinner. Small blip with front desk but got sorted. Overall good time.