This is our second stay at the Best Western Plus City Center. The location is perfect for our needs. It is close to many amenities with an excellent little restaurant just across the street, along with a Shoppers and a few other stores in a little plaza. Being in the corner of Carling and Merivale, it is easy to get anywhere. The room is a good size and depending on the area, the bathroom is either large and spacious or a normal 5x8. The staff are courteous and efficient. We were on the 3rd floor,which we under renovations, but being the weekend, no one was working so no noise to worry about. Will be staying there again as our daughter is going to school on Ottawa and this location is convenient to the school and her apartment.
Went here in July for a night. The other hotel down the road was a tradition we used to go to every few years but was a disappointment. We came here and found it to be very great. Nice heated pool, TV, mini fridge, microwave, shower and bath. The Queen beds were comfortable but pillows soft for my taste. The pool is nice and there are a lot of restaurants near the hotel as well one as inside it.
We had a large, clean, and updated room. The bed and pillows were very comfortable. The whole family had one of the best sleeps here on our family vacation. The kids spent all afternoon in the outdoor pool which felt like it has heated. COVID precautions were taken seriously which was appreciated. The staff were very friendly and helpful. We also enjoyed the breakfast at Cafe 1274 which is the restaurant at the Best Western.
Great place to restore equilibrium. Fabulous staff. Super clean. Comfy beds and pillows. Everything in working order. Covid precautions taken seriously. 5 stars for this three-star hotel.