Capacity: Boardroom - 12 Max.
This place was absolutely spotless when we arrived. Since we have been here they have constantly been sanitizing and cleaning everywhere. They are very friendly and I would definitely recommend this place to anyone. However the one drawback is that there was no food on site as we are in the middle of a pandemic I totally understand that the kitchen is closed but I do think they should also offer the guests a different alternative if they’re staying for longer periods. Other than that absolutely fabulous I will definitely come back!
We just finished spending 8 weeks at the hotel due to a medical condition. we were assigned the same room for the duration of our stay which considering that both myself and my spouse are high risk due to the epidemic put us at ease. The room was exceptional, the beds more than comfortable! Unfortunately we were not able to experience all of the amenities they offer due to the epidemic. The STAFF is EXCEPTIONAL! They greet you each time you enter the hotel, the cleaning staff are more than willing to help any way they can. One is never a burden to them! Again kudos to them all! I would recommend anyone needing to stay in Kingston to stay at the Ambassador! Paul and Sandie
Its an average place. Decently maintained. Pool was small only the adult pool was opened when we went in the evening Splash pads were really slow. Otherwise service was good and decent.
Lovely safe hotel. Following all covid orders above and beyond! The pool is lovely, and when in use is cleaned and sanitized on the hour. All the staff are polite and organized. It looks like the business is taking good care of them- they better be! It must be a scary time to work at a hotel. Rooms are lovely and air conditioned (very big deal in the summer). Location is central to Kingston, with everything being in arms reach. Tl:dr: lovely pool, cool and cozy rooms, great staff.
We were there for 3 nights during Covid19 and found we could only book 45min slots for the pool. The hot tubs and water slide were closed. The room was clean and had been updated recently. Just wish they would have updated the A/C as it was old and didn't keep up with the hot days and have 4 adults in the room.