Capacity: Banquet - 5 - 45 Max. , Banquet - 6 - 54 Max. , Classroom - 70 Max. , Theater - 100 Max. , Hollow Square - 40 Max. , Reception - 80 Max. , U-Shape - 40 Max.
I haven't been to holiday Inn in a long time , but when I did I liked it. Bed was very soft & easy to sleep. The food was very good especially breakfast food. It was great that they have a swimming pool so you could swim or just relax in pool.
The hotel was clean. Pleasant employees working desk as well as in the restaurant. The room was comfortable. Bedsheets and linens clean and no bed bugs found on inspection. The pool looks nice and the hot tub is off to the side in a more secluded area of the pool area. There is also a large atrium with pool table, air hockey and arcade games. Great place for kids to stay!
Liked the heated bathroom floor. The location right off the highway was also a bonus. If you want to try the restaurant on the main floor, Alloro. Seemed busy. But there was more restaurants with a variety of food choices across the street. Stone House, Mother Tucker's and Jack Astors to name a few.
Great location, friendly staff, clean room. Pool was warm and clean. Hot tub was warm, not hot. Sauna was clean and relaxing. Restaurant had a good selection. We had dinner and breakfast there.
It's amazing how one front desk staff member can make or break a hotel rating. I stayed one night at this IHG property, hosting a meeting the next day. I had a few questions and required a couple of rental items from the hotel, Carlene from the events office (hope I spelled that right) was super helpful and accommodating. Hats off to the two (guy and girl) who checked me in. Super welcoming and helpful. My issue comes from my check-out experience and from reading a few other reviews, I'm not the only one who thinks additional soft skills training would be a plus for some staff. I dropped my room key cards off in the am, Sydney said "thanks" and that's about it. I stood there and waited (on purpose) and she asked if I needed a copy of my bill. I waited for my printout, not sure why the night auditor doesn't see prepaid rooms in the system so a receipt is waiting under the door in the morning. But that's a whole other issue. So I received a copy of my bill, waited.... nothing. I then asked Sydney why she didn't ask how my stay was? It's the minimum I'd expect spending 6 months on the road in hotels and being Platinum. Then I got a bit of attitude that she was actually going to ask. Not sure when that would have been. When I dropped my keys off? After I left? Less attitude, more proactive approach to actually giving a damn, not just for when you're dealing with Platinum/Elite members, but for everyone. You're the face of the brand, not sure some staff cares or even realizes that.