Capacity: Banquet - 5 - 30 Max. , Banquet - 6 - 40 Max. , Crescent Rounds - 35 Max. , Classroom - 30 Max. , Theater - 35 Max. , Hollow Square - 15 Max. , Convention - 8x10 - 3 Max. , U-Shape - 15 Max.
The location of the hotel is so far away from everything in the city. And the ongoing construction of the city makes it very difficult to get to your destination... prolonging your trip. I feel like we spent our entire trip in the car trying to get from one location to the next. Once we got there, I had several issues with the cleanliness of the room, which I informed the front desk about and they resolved it immediately. Other than these few issues, my husband and I did enjoy our stay. It was very spacious and cozy. But I honestly wouldn't recommend this hotel mainly because of its location. It'll take you an hour just to get to Old Montreal.
We loved our visit to Hotel Universel Montreal. The staff especially made it extra special. Your front desk reception was so welcoming and friendly. It was our forth visit and it won't be our last.
Our stay over all was very good - clean place, and quite. However, the pillows were really bad - too soft and give us neck pain. We asked for more pillows but it didn't really help. There was no room service unless u wanted to order something - like at least they should call and ask we need anything? or even come by and leave extra towels. Especially if guest is staying more than 2 days. So over all we would give it a 3.5 stars.
Was very surprised with the service. All the staff i saw said hello. Excellent service and my room was perfect. Did not have time to swim but the pools were very nice.
Excellent service. Friendly staff. Clean. Good location. There was a fridge. Only thing that was missing was a microwave. But the staff offered to heat in the milk in the staff lunchroom.